WE CARE ABOUT YOUR PRIVACY
jmdom is committed to respect your privacy and to comply with applicable data protection and privacy laws. This privacy policy (“Policy”) describes how we collect and use personal data where HERE is the data controller or where we refer to the applicability of this Policy. This Policy does not apply to the processing of personal data that we carry out on behalf of our customers for the purpose of service provisioning. Such processing is subject to the terms and conditions applicable to the respective business offering. “Personal data” means information relating to you or another identifiable individual.
We will give you additional privacy information that is specific to a product or service in Supplements to this Policy and other notices you may see while using our products or services. If there is a difference between such notices and this Policy, the notices should be considered first. For additional information,
Software on your device may access your information. Our products or services may contain links to, or may be embedded within, other companies’ websites and services that have privacy policies of their own. Where our products or services are embedded to products and services of our customers, we require our customers to provide necessary transparency to you. This might include linking to this Policy and the relevant Supplements, or providing the transparency in integrated and embedded notices which identify us as the service provider or controller.
If you do not agree with this Policy, do not use our products and services or provide HERE with your personal data.
What information do we process?
When you create an account, make a purchase, use or register for our services (including navigation.com stores, which are branded by Original Equipment Manufacturers (“OEMs”) and operated by us), participate in research or campaigns or otherwise interact with us, we may ask for information such as your name, email address, phone number, street address, user names and passwords, feedback, information relating to your devices, age, salutation, and language, bank account number, credit card details and other such financial information. We also maintain records of your consents, preferences and settings relating to, for example, location data, marketing and sharing of personal data. This includes following categories:
Product and service activations and usage
HERE products and services may require electronic activation, where your device and application type, as well as unique device, application, network and subscription identifiers are sent to HERE.
Additionally, our applications may contact our servers periodically, for example to check for updates or to send us information relating to service usage.
Logs and online usage information
When you access our services online, our web servers automatically create records of your visit. These records typically include IP-address, access times, the sites linked from, pages visited, the links and features used, the content viewed or requested, browser or application type, language and other such information.
Service improvement and research programs
We may invite you to join voluntary product and service improvement or research programs where detailed information is collected. See Supplements to this Policy for more details.
Your transactions with us
We maintain records of your purchases, downloads, the content you have provided us with, your requests, agreements between you and HERE, the products and services provided to you, payment and delivery details, your contacts and communications and other interactions with us. We may, in accordance with applicable law, record your communication with our customer care or with other such contact points.
Positioning and Location data
Location-based services establish location through the use of satellite, mobile, Wi-Fi, Bluetooth Low Energy (“BLE”) or other network-based positioning methods. These technologies may involve exchanging your location data and unique device and mobile, Wi-Fi, Bluetooth, or other network related identifiers with HERE. Our products may operate on multiple device platforms, applications and services which may also collect your location data. We do not use this information to identify you personally without your consent.
When you use our location-based services and features, for example location-based search, navigation and routing, or request for map data, your location data is sent to HERE to serve you with the right content, which may also include location-based advertising.
Information provided by partners
We obtain information from industry partners and a variety of other sources, including publicly available sources such as business registries. We take appropriate measures to ensure compliance with applicable laws including conducting vendor due diligence, establishing a valid legal basis for the transfer, and requiring or anonymization or other data minimization treatment prior to disclosure of the data to us in accordance with applicable laws and regulations.
Why do we process Personal Data?
HERE may process your personal data for the following purposes. One or more purposes may apply simultaneously.
Providing products and services